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Privacy & Security

Information Collected

Personal information refers to information about a specific individual. This information includes said individual’s name, address, telephone number, birth date, e-mail address, and/or purchase information. As a customer, you provide Royal Canadian Footwear (hereby referred to as Royal Canadian) with said information in a variety of ways: when making a purchase, creating an account, or signing up for Royal Canadian’s newsletter. In every case, Royal Canadian adheres to strict guidelines when dealing with your personal information.

Royal Canadian obtains your consent for the collection of your personal information. In some instances, where the purpose for the collection is obvious, your consent is implied. Additionally, Royal Canadian will ask for your permission to collect additional information that may be useful in serving you in the future. Royal Canadian only uses and discloses your personal information for marketing purposes disclosed to you when you provide consent to the collection of your personal information. Royal Canadian will not provide your personal information for marketing purposes of other organizations without your consent.

Apart from information related to shopping orders or eNewsletters, Royal Canadian does not collect or wish to receive any information or other material(s) from you through this website that may be considered personal, confidential, or proprietary. All information and material(s) received (other than information concerning shopping orders) will be considered as non-confidential, and you will be deemed to have granted this website an irrevocable license and consent to use, copy, display, and/or distribute such information and material(s) for any purpose whatsoever. This website will not use your name in connection with such information or material(s) without your consent.

You can withdraw your consent for the use of your personal information at any time when it is not required for a transaction subject to legal restrictions. Your information may be retained by Royal Canadian for audit or archival purposes.

Safeguarding Your Personal Information

Royal Canadian strives to ensure that our security measures protect against loss, theft, and unauthorized access, use, disclosure, and/or modification of your personal information. Royal Canadian keeps your information for as long as necessary to accomplish the identified purpose(s) and in order to serve you better. Your information is then destroyed according to legislative requirements.

eNewsletter Subscriptions and Personal Information

The information provided by you to in order to subscribe to Royal Canadian’s eNewsletter is used to ensure that the eNewsletter is delivered to your e-mail address and maintain the accuracy of your information. If you wish to unsubscribe from Royal Canadian’s eNewsletter, please click the ‘unsubscribe’ option that appears at the bottom of every eNewsletter.

Shopping Transactions and Your Personal Information

The information provided by you in order to make a purchase is collected to process your online transaction, ship your good(s), and administer our post-purchase information gathering. As a safeguard from fraudulent transactions, Royal Canadian may provide your transaction-related information to a reputable third-party organization in order to perform an address verification. This address verification is intended to ensure that the ‘bill to’ address on the purchase order matches your credit card’s ‘bill to’ address.